At Ulysses Lens, your satisfaction is our priority. Please read our refund policy carefully:

1. Eligibility for Refunds:

• Refunds are available for items returned within 14 days of delivery.
• Products must be unused, in their original packaging, and include all accessories.

2. How to Request a Refund:

• To initiate a refund, contact our customer service [email protected] with your order number and reason for the return.

3. Cash on Delivery Orders:

• Refunds for cash on delivery purchases will be issued as store credit for future purchases.

4. Return Shipping Costs:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Processing Refunds:

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days.

If you have any questions about our refund policy, please reach out to our customer service team at [email protected].